KINGSLEY INDEXSM
The Kingsley IndexSM is the largest and most comprehensive performance-benchmarking database in the industry. Compiled from over 20 years of analyzing the performance of real estate industry leaders, the proprietary Index represents the standard for measuring tenant, resident, employee and client satisfaction, as well as broker relations and operational effectiveness. Simply put, the Kingsley IndexSM is unrivaled.
Customized Benchmarks for Each Client
Accurate benchmarking is first and foremost dependent on a relevant comparison set. Numerous factors – such as property type and quality, geography and survey methodology – are known to significantly impact customers' perceptions. To control for these factors, Kingsley Associates customizes our Index for each client, ensuring apples-to-apples comparability. The result? Meaningful comparisons against an appropriate and competitive peer group.
In addition, our Index only includes data from the current phase of the real estate cycle, which provides the most up-to-date comparisons possible.
The Index in Action
The Kingsley IndexSM ensures a realistic and actionable assessment of performance. With an unbiased perspective on where they stand versus the competition, our clients can effectively address the issues that matter most, such as:
- Driving loyalty and retention among tenants and residents
- Building strategic relationships within the brokerage community
- Maximizing client and investor satisfaction
- Increasing employee engagement and productivity
- Improving operational efficiency
The Kingsley IndexSM is the industry benchmark for measuring real estate performance.